2024 Mercedes-Benz EQE 350+ technical service bulletins
217 technical service bulletins and manufacturer communications cover the 2024 Mercedes-Benz EQE 350+, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- When switching the front passenger display on and off, sporadic images may be shown that are similar to...
- Issue A software update will be performed that provides enhancements to the robustness and system...
- Slight creaking noises when steering
- A software update will be performed that provides enhancements to the robustness and system stability of...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable
- Radio station cover art does not refresh when switching stations
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- Tailgate opens unintentionally
- The following most common complaints may be observed: • Brief connectivity interruptions when using Apple...
- 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active...
- Customer
- AC and DC charging are not possible
- A software update is available to enable Plug & Charge at Tesla Superchargers
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- General information on the operation of the PRE-SAFE® Impulse system: The PRE-SAFE® Side Impulse system is...
- 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B...
- Red warning message in instrument cluster: "Towing not allowed, see Operator's Manual, consult workshop...
- The remaining time shown on the instrument cluster in the workshop menu (days to next due service) is...
- Noises from the area of the steering column
- There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper...
- Play/noise at height adjuster or in seat guide rail on front seats
- 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active...
- Cause At present, there are no known noise problems with the steering column
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
- The intent of
- Headlamp, front fog lamp leaky or fogged
- Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones
- The "easy entry and exit feature" function deactivates itself after a brief period
- Radio station cover art does not refresh when switching stations
- Customer concern for ESP/Brake or Steering yellow instrument cluster message AND C220564 in the N80...
- Depending on the identified problem (items 1-4), please implement the corresponding Remedy below (items...
- Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services
- Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services
- Electrical system
- Yellow instrument cluster message: "Cooling system fault, operating energy input reduced, service required"
- The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is...
- Headlamp, front fog lamp leaky or fogged
- The seat may no longer be adjustable using the electric seat adjustment switch on the door module
- Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery"
- Electrical system
- Please perform the corresponding remedy measures (points 1-4) depending on the determined problem (points...
- Tailgate opens unintentionally
- Electrical system
- Activating Navigation Please Wait" message seen on central display
- Exterior lighting
- An authorized Mercedes-Benz dealer will update the software for the battery management control unit in...
- Electrical system
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Electrical system
- Displayed Message: “Driver camera not functioning, see Operator’s Manual”
- USB port not functioning properly
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Yellow instrument cluster message: "Cooling system fault, operating energy input reduced, service required".
- At low speeds and light brake pressure, brakes will make a groaning or honking noise
- The "Easy entry and exit feature" function deactivates itself after a brief period
- The result from the XENTRY battery test does not match the current state of the battery
- The OTA software update prepares the SRS/ORC controller and enables it to be updated remotely in the future
- One of the flush door handles (Also referred to as Seamless Door Handles) does not extend/retract (and/or)...
- No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases,...
- Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT...
- Users report that the browser no longer supports search queries entered directly into the address bar
- Complaint: Creaking or humming noise during adjustment of the electric steering column, see video
- Criteria: • Customer concern for ESP/Brake or Steering yellow instrument cluster message
- Valeo Steering Column Module (N80) goes into bootloader after updating software to A2239028729
- Electrical system
- The
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system...
- Electrical system
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN...
- Reduced Drive Power' warning displayed on Instrument Cluster, as Illustrated in the Picture, but no...
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- Squeaking or creaking noises on uneven roadways, in turns, or when moving in their seat
- Vehicle will not start, High Voltage Malfunction error in IC
- Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT...
- Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones
- Electrical system
- Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument...
- Electrical system
- Headlamp, front fog lamp leaky or fogged
- Headlamps leaking or fogged
- Air bags
- Random heating of air conditioning system
- Electrical system
- Electrical system
- If a door is opened, the color of the footwell lamp under the front seats on one of the two sides does not...
- A squeaking noise comes from the electric power steering; see video with example
- The luggage compartment lighting switches off and back on erratically if the tailgate is opened with the...
- Electrical system
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- Unknown or other
- A Mercedes-Benz approved DC fast charging adapter is recommended to access the Tesla Supercharger Network...
- Unknown or other
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements
- Plug and Charge function(P&C) does not work at specific charging stations
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Station logos are no longer displayed in the radio after updating or SCN coding the A26/17 head unit
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Electrical system
- Play noticeable in the height adjustment of the steering column
- The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is...
- Electrical system
- After a control unit replacement of "N112/9
- Rear lamps fogged up/not leaktight
- Washer fluid system leaks
- • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing...
- Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT...
- "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument...
- Play/noise at height adjuster or in seat guide rail on front seats
- Surface-flush door handle fails to retract and/or extend
- Display dark (total or partial) of one or more ASCM (AMG) steering wheel button displays
- The electric range does not meet customer's expectations
- Damage or discoloration to paint protection films on vehicle
- Transfer of selected user-defined scene/ animation (MeApp) from HU to ECU software fails to start
- Headlamp or front fog lamp leaky or fogged
- Electrical system
- Electrical system
- Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online...
- Radio reception interference and the following DTCs are displayed in the A26/17
- Child seat detected message is shown in the central display and no child seat is installed on the front...
- Unknown or other
- USB port data storage medium is not recognized, but charging function is still available
- Service Campaign 2024010013: The powertrain control unit software may not meet current production...
- Electrical system
- Wheels
- Electrical system
- Electrical system
- An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of...
- The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially...
- Wheel trim element grazes against fixed caliper
- The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module...
- This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in...
- This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model...
- This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the...
- The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the...
- Tailgate opens unintentionally
- Electrical system
- Change in the login procedure for the payment service in the integrated toll system
- Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime...
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- The steering wheel generates grinding noises between the steering wheel and steering column switch module...
- Noises in the steering column area when steering
- Electrical system
- No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases,...
- Plug and Charge does not work for vehicles from model series X294
- Control unit N68
- Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats...
- Electrical system
- Electrical system
- Electrical system
- Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services
- Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127
- 12V message in IC when starting the vehicle
- Phone call log is not shown in the MBUX display
- When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is...
- Flush door handle needs to be pulled on with increased force in order to open the door manually
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