2021 Mazda CX-30 technical service bulletins
618 technical service bulletins and manufacturer communications cover the 2021 Mazda CX-30, including 30 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Valve Stem Seals Class Action Settlement Program for Excessive Oil Consumption and Oil Consumption...
- Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program
- Special service program - SSPD5 - warranty extension - multi-model - valve stem seals class action
- SSPD8
- SSPD8
- Engine
- On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC)...
- Engine
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- Some customers may complain about any of the following 1. Infotainment Center Display does not provide the...
- Mazda Connected Services
- Description
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in...
- This Service Alert supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SAs listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This service alert supersedes the previously issued service alert listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- This bulletin supersedes the previously issued bulletin(s) listed below
- The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result,...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is...
- There are currently 2 methods for cutting a new auxiliary key blank
- On some vehicles, the front door glass run channel may interfere with the rear door garnish
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Mazda Connect Services
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Some customers may experience that the fuel lid and charge lid do not lock or unlock during door...
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Mazda Connected Services
- Some customers may complain the rear console lid comes off
- Some customers may experience a Connected Vehicle failure
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be...
- “TSR system performance is reduced
- Sunvisor that does not stay in the fully retracted position (as shown below)
- Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front...
- Mazda Connected Services
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- A tapping/rattling noise may be noticed from the valve train area
- Wiper blade contact with the A-pillar trim, with or without a chattering noise
- Frequently Asked Questions (FAQ) for Mazda Connected Services.
- Mazda Navigation Live Traffic information is available on the following 2 systems
- Some customers may complain that it is difficult to open/close the fuel-filler lid when pressed
- Some customers may complain of a squeaking noise from the driver side seat back
- Frequently Asked Questions (FAQ)
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate...
- Oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- I-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system...
- The Mazda DCA-8000 is required for all warranty battery testing
- Deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error...
- Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails
- A customer may complain of a rattle noise from the right side of the dash
- On some vehicles, the front door glass run channel may interfere with the rear door garnish
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
- Some customers may complain that the rear console lid does not slide smoothly
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- This information will give you the necessary knowledge to respond to customers concerns of Smart Brake...
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Qi Wireless Charger symptom troubleshooting.
- Some customers may complain about scratches on the instrument cluster lens.
- Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Some customers may experience a rattle noise coming from the front suspension while driving the vehicle,...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as...
- When the power windows are operated many times without being fully closed, small errors of the window...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- Some customers may complain that their liftgate does not open
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- SSPC5 - special service program - 2019-2021 MAZDA3 and 2020-2021 CX-30 - control units reprogramming
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Some customers may complain that the power liftgate may open unintentionally while the vehicle is stopped...
- All Mazda Dealers: Follow the Special Service Program SSPD5 – Valve Stem Seal Class Action for...
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo)
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- Check engine light on with DTC P0524:00 or P055F:00 stored in memory
- Please be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- The customer may report a rattling noise from the front of the vehicle under load
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Some customers may experience that, with a specific operation, the touch sensor of front door outer handle...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying...
- Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting...
- NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. ->...
- Some customers may complain of a squeaking noise from the driver side seat back
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- “In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU...
- Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started...
- Qi Wireless Charger symptom troubleshooting
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving
- Some customers may experience no sound from the audio system and/or the audio source cannot be changed
- When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler...
- In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics...
- A customers may experience a roof water leak
- Some customers may complain of a rattle noise coming from near the center of the dash.
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front...
- Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes...
- MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Qi Wireless Charger Symptom Troubleshooting
- Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes...
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- Warning message "Ultrasonic Sensor Malfunction" in the instrument cluster and the following DTC(s) stored...
- Updated software release for concerns with MAZDA CONNECT infotainment system
- Updated software release for concerns with MAZDA CONNECT infotainment system
- Updated software release for concerns with MAZDA CONNECT infotainment system
- Some customers may experience âUltrasonic sensor malfunctionâ warning message displayed in the...
- White-streak stains appearing on the front door that look like they seeped out from under the outer mirror...
- Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning...
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Connected Services, Frequently Asked Questions (FAQ)
- Steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after...
- In-vehicle network malfunction and master warning light on
- Oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment
- Some customers may complain about any of the following:1. Infotainment Center Display does not provide the...
- Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time...
- Mazda Connected Services
- In-Vehicle Network Malfunction error message
- Some customers may complain about any of the following:1. Infotainment Center Display does not provide the...
- Warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured
- Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- There are currently 2 methods for cutting a new auxiliary key blank
- This document has been superseded by 09-015/23
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with...
- Check engine light on with DTC P0524:00 or P055F:00 stored in memory
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- "LOW ENGINE OIL LEVEL" warning message and an engine oil level warning light on in the instrument cluster...
- Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock...
- Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is...
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- Some customers may complain about hearing noise from their headlamps
- Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with...
- DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service...
- Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake
- Some customers may complain the A/C blows warm
- Engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Mazda connected services
- Following symptoms with DTC P05A0:00 (Active air shutter and the opening angle abnormality (sticking))...
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Some customers may experience that, with a specific operation, the touch sensor of front door outer handle...
- Some customers may complain of signs of oil on the struts or shock absorbers
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA04_12004...
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- "LOW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with...
- Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004...
- Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system...
- Windshield glass distortion or a double-image from the active driving display
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to...
- Symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12012 or...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- Mazda Connected Services Frequently Asked Questions (FAQs)
- Difficulties when refilling the coolant because the control valve is closed and air in the engine cannot...
- Accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing...
- "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- MyMazda App not communicating to the vehicle properly which may result in the condition monitor...
- Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed...
- Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer...
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA04_12002...
- Some customers may complain about any of the following
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002...
- Some customers may complain about a fuel gauge that fluctuates to a higher level at a stop on inclines,...
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Rattle noise from the front suspension when driving over bumps or on a road with a wavy surface
- Some customers may complain that Mazda Connect does not start or that it takes a long time to restart...
- Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate...
- When replacing the body control module (BCM), some ECUs may need reprogramming
- A customer may complain that they have a brake squeal at the rear brakes.
- Some customers may complain that their interior rear view mirror fell off and/or will not stay in place...
- Trim peeling off the EPB (Electronic Parking Brake) or power window switches.
- FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Some customers may report hearing noise from their headlamps
- Fuel-filler or charge lid opening unintentionally when unlocking the front doors using the door lock...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Warning messages "Safety and Driver Support Systems Temporarily Disabled" or "Front Radar Obscured
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Some customers may complain that the tire sidewalls are distorted or "damaged".
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Knocking noise from the steering column while driving
- Corrosion on the liftgate lock striker
- The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some...
- Mazda Connected Services Frequently Asked Questions (FAQ).
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Accessory instructions can be found on OneMazda under Dealer Resources
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire...
- Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module...
- Some customers may complain about frequent low battery warning message appearing in the instrument cluster
- Excessive body vibration when idling or driving after being left in extremely cold weather (-20°C/-4°F...
- Symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later).
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- Water leaking into the passenger compartment from the rear door through the bottom of the service hole...
- SiriusXM Travel Link error when selecting Parking Information.
- "Low Battery Risk
- CX-30.
- Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM...
- I-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well
- Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following
- New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly...
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some...
- Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns...
- Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of...
- Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the...
- Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience...
- Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached...
- ÂLOW ENGINE OIL LEVELâ warning message and a CHECK ENGINE light illuminated in the instrument cluster,...
- Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in...
- Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore,...
- A customer may complain of poor A/C operation (either completely inoperative or not cold enough).
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Some customers may complain that the driverâs side outer mirror glass vibrates
- Ethanol is becoming a common additive in gasoline
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâs...
- Mazda connected services - frequently asked questions (FAQ)
- LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Mazda connect
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Ethanol is becoming a common additive in gasoline
- If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- SSPC7 - special service program -telematics communication unit battery drain concern and connected...
- DRW42 - dealer rework potential hail damage concern
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage
- Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage
- SSPC7 - special service program -telematics communication unit battery drain concern and connected...
- DRW41 - telematics communication unit (TCU) concern - battery drain and connected services.
- Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage
- Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after...
- When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be...
- Water leaking into the passenger compartment from the rear door through the bottom of the service hole...
- If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key...
- Some customers may complain about the following braking concerns when coming to a stop while following a...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience all of following symptoms: The door lock/unlock operation will not work...
- Accessory instructions can be found on OneMazda under Dealer Resources
- Some customer may experience all of the following when turning the ignition ON under hot weather...
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Exterior trim heat damage when parked near a glass building
- When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the...
- A customer may experience symptoms caused by a roof water leak
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- The rear differential case could develop a crack in the case, as shown below
- Be advised that TSB 09-013/21 is no longer valid and has been superseded to "(SSPC4
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Tapping noise from the engine during idling; etc., and synchronized to the engine rpm
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Important note
- Apple carplay / andrid auro frequently asked questions (FAQ)
- If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a...
- That the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality...
- Some customers may complain about an infotainment reboot and the infotainment system recovers if the...
- Some customers may notice an unexpected collision warning or automatic braking while reversing
- Some customers may complaint about an infotainment reboot
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error...
- On certain CX-30 vehicles equipped with the Bose audio option, a loud static noise may be exhibited from...
- Latches/locks/linkages
- The Mazda DCA-8000PM is required for all warranty battery testing
- Some customers may complaint about an infotainment reboot
- M-MDS (MDARS) showing the front radar dynamic aiming is incomplete
- Section 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Stains appearing on the hood, roof and/or trunk of the vehicle
- The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black...
- "Low Battery Risk
- Incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect...
- 2020-2021 CX-30 service cautions for new and revised features.
- Water entering the passenger compartment from the rear door through the bottom of the service hole behind...
- Loud static noise from some or all of the speakers when the engine is running or not
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- Connected vehicle symptom troubleshooting: important note
- DRW35 - 2021 CX-30 & 2021 MAZDA3 - potential paint spots on vehicle.
- Mazda connected services - frequently asked questions (FAQ).
- FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn...
- HVAC system blows hot air under acceleration.
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- Audio, navigation and phone concerns with mazda connect infotainment system (7TH generation models).
- Some customers may experience an âIn-Vehicle Network Malfunctionâ message appearing in the instrument...
- Mazda connect symptom troubleshooting (7TH generation vehicles).
- Apple carplay / android auto frequently asked questions (FAQ): note
- Accessory instructions location
- Mazda connected services - frequently asked questions (FAQ).
- When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and...
- Some customers may experience an engine no start condition where the engine will only start by holding the...
- When performing vehicle services such as control unit software update, control unit...
- Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting...
- During BCM replacement, MDARS may display a Configuration Error warning message
- When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the...
- When performing vehicle services such as control unit software update, control unit...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on...
- MAZDA Mobile start (MMS) cannot communicate with vehicle
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