2017 Ford C-Max technical service bulletins

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

• Oct 27, 2026 Service bulletinSpecial Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles...
• Mar 25, 2026 OtherAdvance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
• Feb 24, 2026 Service bulletinFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
• Nov 26, 2025 Service bulletinThis article supersedes TSB 24-2165 to update the TSB Service Procedure
• Nov 12, 2025 Service bulletinIlluminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
• Oct 10, 2024 Service bulletinWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
• May 27, 2024 Service bulletinThis article supersedes TSB 21-2175 to update the TSB Service Procedure
• Apr 24, 2024 Service bulletinAll accessory stick-on keyless entry keypads come with a wallet card containing the master code
• Jun 8, 2023 Service bulletinThe Service Awareness Newsletter is an informal communication that contains information that may not be...
• Oct 25, 2022 Service bulletinThumping/rubbing or grinding noise coming from the transmission
• Aug 3, 2022 Service bulletinSome 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in...
• Jul 29, 2022 Service bulletinSome 2017-2022 Ford/Lincoln customers may experience a notification in the...
• Jun 21, 2022 Service bulletinSome 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in...
• May 24, 2022 Service bulletin12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
• May 4, 2022 Service bulletinBeen the result of a differential or transfer shaft bearing failure and the transmission can be...
• May 2, 2022 Service bulletinSome 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ...
• Apr 26, 2022 Service bulletinSome 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
• Mar 21, 2022 Service bulletinThis article supersedes TSB 21-2236 to update the models and year affected
• Feb 17, 2022 Service bulletinSome 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
• Dec 23, 2021 Service bulletinCondition where the navigation voice prompts are inoperative after a SYNC map update
• Nov 4, 2021 Service bulletinVarious 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance
• Aug 27, 2021 Service bulletinIlluminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
• Aug 16, 2021 Service bulletinBlank screen or other various SYNC symptoms only when the vehicle is in transport mode
• Jul 22, 2021 Service bulletinSome 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
• Mar 10, 2021 Service bulletinSome 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
• Aug 12, 2020 Service bulletinConcern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned...
• Aug 6, 2020 Service bulletinSome 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...
• Jun 17, 2020 Service bulletinVolume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
• May 29, 2020 Service bulletinInoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
• May 18, 2020 Service bulletinSome 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
• Apr 22, 2020 Service bulletinSome customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their...
• Mar 9, 2020 Service bulletinSsm 48619
• Feb 28, 2020 Service bulletin2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble...
• Dec 20, 2019 Service bulletinIlluminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
• Nov 21, 2019 Service bulletinMap displayed on the left half of the SYNC screen with no other information/soft buttons present after...
• Aug 9, 2019 Service bulletinDistorted glass with a subtle orange peel pattern or streaking etched into the surface
• Aug 7, 2019 Service bulletinFor Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
• Jun 28, 2019 Service bulletinIlluminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457,...
• Jun 24, 2019 Service bulletinVarious Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
• May 24, 2019 Service bulletinIlluminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the...
• May 10, 2019 Service bulletinOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
• Apr 26, 2019 Service bulletinPoor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the...
• Mar 18, 2019 Service bulletinInability to program and/or no electrical power after installation of a service part body control module...
• Mar 6, 2019 Service bulletinIlluminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the...
• Feb 6, 2019 Service bulletinMultiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most...
• Jan 24, 2019 Service bulletinIlluminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the...
• Jan 17, 2019 Service bulletinCustomer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or...
• Jan 17, 2019 Service bulletinSome 2012-2019 Vehicles may require repairs to the Smartlink system
• Dec 10, 2018 Service bulletinConcern of not able to program and/or no electrical power after installation of a service part Body...
• Dec 4, 2018 Service bulletinSome 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang,...
• Nov 6, 2018 Service bulletin2013  2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require...
• Sep 21, 2018 Service bulletinAndroid Auto Preference menu selection is not present after an update to version 3.0 software
• Sep 18, 2018 Service bulletinIlluminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.
• Aug 31, 2018 Service bulletinIlluminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system...
• Aug 2, 2018 Service bulletinVarious Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
• Jul 20, 2018 Service bulletinDischarged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization...
• Jun 22, 2018 Service bulletinVarious 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
• Jun 22, 2018 Service bulletinIntermittent blue or black screen
• Jun 13, 2018 Service bulletinCertain 2017 Model Year Multiple Vehicle Lines
• Apr 4, 2018 Service bulletinBlank screen after attempting to exit Valet mode
• Mar 30, 2018 Service bulletinReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or...
• Mar 29, 2018 Service bulletinDischarged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization...
• Mar 21, 2018 Service bulletinIlluminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
• Mar 19, 2018 Service bulletinVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
• Mar 15, 2018 Service bulletinInoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization...
• Mar 5, 2018 Service bulletinSome 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit...
• Mar 5, 2018 Service bulletinHigh voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle...
• Feb 19, 2018 Service bulletinFuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel...
• Feb 14, 2018 Service bulletin2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use...
• Jan 10, 2018 Service bulletinThe EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event
• Jan 10, 2018 Service bulletinThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with...
• Nov 29, 2017 Service bulletinSome 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a...
• Nov 29, 2017 Service bulletinInoperative mobile device navigation applications
• Nov 22, 2017 Service bulletinBlank screen or other various SYNC symptoms only when the vehicle is in transport mode
• Nov 3, 2017 Service bulletinWater stained headliner after the vehicle has experienced a water leak from areas such as the roof opening...
• Nov 2, 2017 Service bulletinNo start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement
• Oct 6, 2017 Service bulletinIlluminated MIL with DTCs P26D0, P26CA, P059F, U019F, U0194, U091F and/or U0284
• Sep 21, 2017 Service bulletinIntermittent blue or black screen
• Sep 13, 2017 Service bulletinBlank screen after attempting to exit Valet mode
• Sep 13, 2017 Service bulletin2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a...
• Jul 14, 2017 Service bulletinIntermittent blank screen
• Apr 26, 2017 Service bulletinSome 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a...
• Apr 21, 2017 Service bulletinIlluminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after...
• Mar 23, 2017 Service bulletinSome 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various...
• Mar 14, 2017 Service bulletinSome vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCS) P0011, P0012, P0014,...
• Mar 14, 2017 Service bulletinSome 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated...
• Feb 23, 2017 Service bulletinSome 2017 fusion HEV/PHEV, c-max HEV/PHEV, and mkz HEV vehicles may exhibit an illuminated MIL with DTC...
• Jan 11, 2017 Service bulletinThe EV range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event
• Jan 10, 2017 Service bulletinTo help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
• Jan 10, 2017 Service bulletinSome 2016-2017 focus and c-max vehicles built on or after 1-AUG-2016 may exhibit a growl or rubbing noise...
• Dec 14, 2016 Service bulletinCertain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module.
• Nov 11, 2016 Service bulletinSome 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the...
• Oct 26, 2016 Service bulletinCondition in which the siriusxm traffic listing is not loading but all remaining travel link features...
• Oct 26, 2016 Service bulletinSetting the correct tire inflation pressure is an important step in the pre-delivery process and during...
• Sep 30, 2016 Service bulletinConcern where the safety belt retractor webbing does not extract from the stowed position or exhibits...
• Sep 29, 2016 Service bulletin2013-2017
• Sep 21, 2016 Service bulletinThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
• Sep 19, 2016 Service bulletinSome 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX,...
• Sep 19, 2016 Service bulletinMIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertrain...
• Sep 9, 2016 Service bulletinCertain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles
• Sep 8, 2016 Service bulletinCondition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features...
• Sep 5, 2016 Service bulletinGrowl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove...
• Aug 18, 2016 Service bulletinSome 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature
• Jul 1, 2016 Service bulletinFollowing concerns; the GPS not tracking the vehicle position correctly, the vehicle location arrow icon...
• Jul 1, 2016 Service bulletinSome 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on...