2016 Mazda CX-3 technical service bulletins
659 technical service bulletins and manufacturer communications cover the 2016 Mazda CX-3, including 9 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are...
- There are currently 2 methods for cutting a new auxiliary key blank
- If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
- Some customers may complain about scratches on the instrument cluster lens.
- Some customers may notice water entry into the front combination lights (as shown below)
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customers may complain that their liftgate does not open
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Some customers may complain about infotainment center display
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. it is superceded by recall 6023G...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Distorted image or no image from the rear mount camera when shifted into reverse
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an âas-neededâ basis,...
- Be advised that TSB "09-031/20
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- Oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment
- Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This...
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- Speedometer replacement procedure
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- This Parts Flash replaces RF-22-01R2 released January 04, 2022
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- This Parts Flash replaces RF-22-01R released November 21, 2022
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later)
- Some customers may complain about infotainment center display: Ghost Touch DTC B108E:04 may be stored...
- Repair kits are available to replace just the screen
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Difficulties when refilling the coolant because the control valve is closed and air in the engine cannot...
- Accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing...
- Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed...
- Some customers may complain about infotainment center display ghost touch (touch screen operates by...
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of...
- Rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Some customers may experience a continuous infotainment reboot in or near Seattle Washington and...
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Accessory instructions can be found on OneMazda under Dealer Resources
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a...
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill
- Some customers may experience a continuous infotainment reboot in or near Seattle Washington
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Light Resistance and/or Unusual Noise When Turning Steering Wheel Left or Right: Some vehicles may exhibit...
- Rust (1) on the liftgate around the border of the rear mount camera (2) and/or the liftgate opener switch...
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Crack in the lower center area of the windshield
- Some customers may complain about warm air from the climate control vents
- Ethanol is becoming a common additive in gasoline
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- Ethanol is becoming a common additive in gasoline
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Some customers may complain about incorrect MAZDA CONNECT clock time
- Audio, navigation and phone concerns with mazda connect infotainment system (6TH generation).
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF...
- There are currently 2 methods for cutting a new auxiliary key blank
- Accessory instructions can be found on OneMazda under Dealer Resources
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature
- Exterior trim heat damage when parked near a glass building
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Mazda connect
- MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid...
- Manual Driver's seat moves down by itself Some customer s may complain that the manual driver's seat...
- Blind spot monitoring (BSM) system change
- Multi-model - mazda mobile start customer satisfaction program (CSP05).
- The Mazda DCA-8000PM is required for all warranty battery testing
- Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Multi-model - mazda mobile start customer satisfaction program.
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Some customers may complain about the following MAZDA CONNECT⢠Temperature Warning message: ï· Display...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain about high engine oil consumption
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- Apple carplay / android auto frequently asked questions (FAQ): note
- Accessory instructions location
- When performing vehicle services such as control unit software update, control unit...
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- When replacing manual or automatic transmission, make sure to remove the plug from the old transmission...
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures
- The ownerâs manual contains procedures and precautions for the maintenance and cleaning of plastic...
- One of the following DTCs stored in memory: ï· C1001:92
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Lack of power under heavy load with no warning lights or dtcs
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- Rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Accessory instructions can be found in the Accessory eCatalog
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Some customers may complain about a Mazda Mobile Start (MMS) system malfunction
- Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security...
- Be advised that TSB 07-001/19 is no longer valid and has been superseded to "SSPB8
- Some customers may complain about poor heater performance even after the engine reaches normal operating...
- The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by...
- Some customers may complain about high engine oil consumption
- Rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is...
- Some customers may complain about warm air from the climate control vents when the air conditioner is ON....
- Some customers may complain about warm air from the climate control vents
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in memory
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- After the installation of a new instrument cluster, the message "Fctry" or âÂÂFactoryâ is...
- The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is...
- One of the following DTCs stored in memory: C1001:92
- Some customers may notice that the driver's seat gradually moves downward by itself and needs to be...
- Light resistance and/or an unusual noise when turning the steering wheel to the left
- Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor
- Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be...
- Accessory instructions location
- Symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later)
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Creaking noise from the front shock absorber when going over bumps
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Some customer using âÂÂFlexibleâ setting for Oil Change in the maintenance monitor may notice that...
- There have been warranty claims submitted for noise in differentials, transfer units and transmissions...
- Apple carplay⢠/ android auto⢠frequently asked questions (FAQ)
- Mazda ids inoperative with vcm-ii license expiration message
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and...
- Squeak noise from the right front driveshaft at the automatic transaxle when driving
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Apple carplay? / android auto? frequently asked questions (FAQ)
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- DTC C1001:92 stored in memory
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Check engine light on with DTC P0456 stored in the PCM memory
- The vehicles listed above are equipped with a push button start/stop ignition system
- Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise...
- This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid...
- The Mazda GR8-1291 is required for all warranty battery testing
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card...
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with...
- Condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light...
- SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher)...
- If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set...
- Some customers may notice water entry into the front combination lights
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Some customers may complain about the following: Engine no start
- Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator...
- Squeak noise from the right front driveshaft at the transaxle when driving
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a...
- If it becomes necessary to replace the right-side Blind Spot Monitoring (BSM) control module, the...
- Mazda mobile start (MMS) app error message installed on android devices
- Electrical concern and/or multiple dtc's due to aftermarket device
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Engine no start (key not detected)
- Mazda connect system frequently asked questions (FAQ)
- Crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient...
- When troubleshooting a radar unit, DO NOT swap it with another vehicle
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Important
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later)
- Mazda North American Operations has approved an additional on-car brake lathe as an option for...
- Check engine light on with DTC P0456 stored in the PCM memory
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it...
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal...
- Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because...
- On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B)...
- Active driving display opening/closing improperly as described below: It does not open or close when the...
- The vehicles listed above are equipped with a push button start/stop ignition system
- BLUETOOTH® hands-free and/or text messaging related concerns
- Stains appearing on the hood, roof and/or trunk of the vehicle
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to...
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before...
- Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any...
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of...
- The Mazda GR8-1291 is required for all warranty battery testing
- If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- Some customers may experience a navigation system screen that shows the wrong location
- The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later)
- Some customers may complain that the Voice Recognition system does not recognize "Address" or "New...
- When installing a navigation SD card, the center display may show error message "Invalid SD Card".
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in memory
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely...
- Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking)
- The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62...
- The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step...
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- Some customers may complain about warm air from the climate control vents when the air conditioner isON....
- After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead...
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures
- Knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning...
- The MAZDA MOBILE START (MMS) is currently experiencing a system disruption
- When installing a navigation SD card, the center display may show error message "Invalid SD Card". This...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis,...
- On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B)...
- CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A...
- Some customers driving on snow and ice may find the front step molding falling off
- Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate...
- Fuzzy appearance (tiny cracks) around the edge of the Active Driving Display.
- Warning: do not perform operational testing of the smart city brake support (SCBS) system.
- Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate...
- The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication...
- Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert...
- Ids software version 107 available on mgss - please update your pc's.
- Some customers may complain about warm air from the climate control vents
- Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC)...
- Following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface): DTC...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later)
- Squeak noise when applying the brakes and/or groove marks (A) on the front disc plates
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too...
- Some customers may complain about the "wrong" phone is connected to the infotainment system
- In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles,...
- All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in
- Smart City Brake Support (SCBS) frequently asked questions (FAQ)
- Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
- Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
- Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
- High Beam Control (HBC) system frequently asked questions (FAQ)
- CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front...
- Engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203
- Caution
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or...
- Wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused...
- A/C blows warm air due to regrigerant leak
- Fctry MESSASGE DISPLAYED after instrument cluster replacement
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for...
- Display shows inaccurate ambient temperature
- An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support...
- Audio, navigation and phone concerns with Mazda connect Infotainment system
- Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if...
- Active driving display caution (Update)
- ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the...
- Ldws and hbc warning lights on and DTC C1001:92
- Some customers may complain that it is difficult to adjust the cabin temperature using the auto A/C. This...
- Permanent dtcs are now displayed with the ids 104 update
- Following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface)
- Some customers may complain of improper BSM performance under the following conditions
- One of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch...
- Take caution when cleaning plastic headlight lenses
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend...
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Front door window glass rattle noise
- Squeak noise from front brakes and/or groove marks on front disc plate
- A/c blows warm air
- Excessive water intrusion or condensation of Halogen headlight
- Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
- Rust around rear view camera and/or liftgate opener switch
- TPMS warning light on
- A/C blows warm air
- Multi-Model
- Rear seat back (RH) difficult to ljock in its upright position
- MAZDA Mobile start (MMS) cannot communicate with vehicle
- Auto A/C blows warm air (Canada/Mexico)
- A/C blows warm air
- Active driving display opens/closes improperly
- Fctry MESSAGE DISPLAYED AFTER INSTRUMENT CLUSTER REPLACEMENT. After the installatioin of a new instrument...
- Mulri-Model (Equipped with Mazda connect)
- Multi-Model
- TAKATA recalls for Air bag
- Auto A/C blows warm air
- Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
- Rattle noise from rear spoiler when closing liftgate
- Some vehicles may experience a tire pressure monitoring system (TPMS) warning light on when driving on a...
- In support of the new mazda MX-5 and CX-3, mazda will make available for loan on a as-needed basis, a...
- Some vehicles may exhibit oil seepage from the rear shock absorber(s) while the vehicle is on a hoist (i.e
- Some vehicles may exhibit a rattle noise from the rear spoiler when closing the liftgate.this may be...
- Windshield washer fluid change
- Raising a vehicle with a jack CAN be dangerous if not done properly. the vehicle CAN slip off the jack and...
- Some customers may complain about a buzz/rattle type noise at 2400 RPM
- If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting...
- When removing parts from a vehicle, take caution of this symbol "r"
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Ids update 101.00 and 101.02 is now available on MS3 under the "ids/infotainment" tab.
- Check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.760 or...
- Some customers may complain that it is difficult to locate the anchors to install an isofix type or latch...
- In certain conditions, smart city brake support (SCBS) may operate unintentionally
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in MEMORY.P0015:00
- Some vehicles may have DTC C1001:92 stored in memory
- Some vehicles may exhibit a visible white felt through the gap between the front door trim and the door...
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models
- Some customers may report that when using their iphone with bluetooth audio that they cannot select a new...
- Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below...
- Some customers may complain about a front seat recliner lever knob difficult to move
- Some customers may find white dust under front seats and/or partially collapsed side support of the seat...
- Bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth®...
- The 2016 CX-9 with the skyactiv®-g 2.5T engine requires a unique oil filter (PY8W-14-302) which is not...
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in
- If you encounter a vehicle with DTC P0137 (circuit low input), check the rear harness at the red circled...
- Unusual noise from around the drivers foot area when repeatedly turning the steering wheel to the left or...
- Some vehicles may exhibit a rattle/chatter type noise from the a/c vents when driving on an uneven/rough...
- Some customers may complain about improper operation of the auto-dimming mirror
- When reprogramming a control module, always use the GR-8 battery management system power supply mode
- If a customer has a vehicle communication related error on their app, perform the following: disconnect...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 56.00.760 or...
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with...
- Mazda connect software version 55.00.760 is now available on MS3
- One of the following 2 symptoms, even though the windshield is clear. under certain driving conditions,...
- One of the following 2 symptoms, even though the windshield is clear
- Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at...
- Some vehicles may experience a tire pressure monitoring system (TPMS) warning light improperly illuminates...
- This article provides HVAC heater/defroster operating tips using mode selector dial
- Tire Pressure Monitoring System (TPMS) warning light improperly illuminates when driving on a smooth road...
- This article provides HVAC heater/defroster operating tips using Mode selector dial
- When installing a navigation SD card, confirm that the card is unlocked
- Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display
- Fuzzy appearance (tiny cracks) around the edge of the Active Driving Display
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Beginning with the CX-5 and MAZDA6 models, grip type front and rear stabilizer bushings have been...
- Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been...
- After pandora V7.0 was released on march 7TH, the following problems have been found on vehicle with mazda...
- After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may complain that the steering wheel is off center more than 3" even when driving straight...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Mazda Technical Service Bulletins March 2016
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Mazda guidelines for factory scheduled maintenance
- Excessive condensation or water within the headlamp assembly caustion
- Maintenance.
- Hands-free bluetooth module and/or text messaging troubleshooting procedure
- Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or...
- HandsFree bluetooth module and/or text messaging troubleshooting procedure
- Stains found on kpaint during PDI
- Engine Start /Stop Procedure with room fuse removed
- Passenger fAirbag deactivation (PAD) indicator light illumination
- Blind spot monitoring (BSM) system change
- Manual drivers seat moves down by itself
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- The new skyactiv-drive FW6A-EL at uses automatic transmission fluid (ATF) type: fz. only use atf-fz to...
- Condensation/Fog in front and rear combination lights
- In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to...
- Special service tool shipment Janaurary 2016
- Ldws or alh warning light on with DTC C1001:92. some vehicles may experience one of the following 2...
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1
- Summary to be provided on a future date.
- Some vehicles may exhibit either one or both of the following poor appearances at the cowl grille
- Cowl grille poor appearance
- BSM radar aiming cannot be performed after right-side BSM control module replacement
- If the right-side BSM control module requires replacement for any repair, also replace the left side BSM...
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Engine Oil seepage from engine oil pressure switch
- Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877,...
- Mazda connect shuts down and does not reboot
- Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes...
- Mazda connect shuts down and does not reboot
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.LANE...
- Some vehicles may exhibit sail garnish separation (one side or both sides)
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front...
- Some vehicles may exhibit the rear door side garnish detaching from the door (1 or both sides).
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.753 or later)....
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- In support of the new mazda MX-5 and CX-3, mazda will make available for loan on a as-needed basis, a...
- Check engine light on with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (a)...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle...
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