2020 Mazda MAZDA3 technical service bulletins
729 technical service bulletins and manufacturer communications cover the 2020 Mazda MAZDA3, including 22 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program
- SSPD8
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- SSPD8
- Engine
- Customer service program CSP12 - denso low-pressure fuel pump customer service program warranty extension
- On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC)...
- Engine
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- Some customers may complain about any of the following 1. Infotainment Center Display does not provide the...
- This bulletin supersedes the previously issued bulletin(s) listed below
- Mazda Connected Services
- Description
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in...
- This Service Alert supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SAs listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This service alert supersedes the previously issued service alert listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result,...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may hear a repeating click sound when using the HVAC system (Auto A/C equipped vehicles only)
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Mazda Connect Services
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Some customers may experience that the fuel lid and charge lid do not lock or unlock during door...
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- Some customers may notice water in the trunk after a car wash or heavy rain
- Some customers may experience rear subwoofer audio sound pauses intermittently at high volume levels
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Mazda Connected Services
- Some customers may experience a Connected Vehicle failure
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be...
- “TSR system performance is reduced
- Sunvisor that does not stay in the fully retracted position (as shown below)
- That the glass run channel of the front door interferes with the rear door garnish
- Mazda Connected Services
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Wiper blade contact with the A-pillar trim, with or without a chattering noise
- Frequently Asked Questions (FAQ) for Mazda Connected Services.
- Mazda Navigation Live Traffic information is available on the following 2 systems
- Some customers may complain that it is difficult to open/close the fuel-filler lid when pressed
- Frequently Asked Questions (FAQ)
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate...
- Oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- I-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel,...
- Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system...
- The Mazda DCA-8000 is required for all warranty battery testing
- Deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance
- Some customers may notice the front door window(s) do not open
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails
- A customer may complain of a rattle noise from the right side of the dash
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
- Some customers may complain that the rear console lid does not slide smoothly
- Rear console lid with a sticking feeling or a squeaking noise when opening and/or closing
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- This information will give you the necessary knowledge to respond to customers concerns of Smart Brake...
- Qi Wireless Charger symptom troubleshooting.
- Some customers may complain about scratches on the instrument cluster lens.
- Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Some customers may experience a rattle noise coming from the front suspension while driving the vehicle,...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- Some customers may complain that their liftgate does not open
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- SSPC5 - special service program - 2019-2021 MAZDA3 and 2020-2021 CX-30 - control units reprogramming
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo)
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- Check engine light on with DTC P0524:00 or P055F:00 stored in memory
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- The customer may report a rattling noise from the front of the vehicle under load
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Some customers may experience that, with a specific operation, the touch sensor of front door outer handle...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying...
- Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting...
- NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. ->...
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started...
- Qi Wireless Charger symptom troubleshooting
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving
- Some customers may experience no sound from the audio system and/or the audio source cannot be changed
- When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler...
- Some customers may complain about the poor appearance due to an uneven rear beltline molding joint
- Some customers may complain of a rattle noise coming from near the center of the dash.
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Water leak and/or a technician may find water inside the cabin or within a component
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Some customers may experience an infotainment sub-woofer rattle noise
- Some customers may experience infotainment door rattle noise
- Qi Wireless Charger Symptom Troubleshooting
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- Warning message "Ultrasonic Sensor Malfunction" in the instrument cluster and the following DTC(s) stored...
- Some customers may complain about a surging at low speeds and during acceleration
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Updated software release for concerns with MAZDA CONNECT infotainment system
- Some customers may experience âUltrasonic sensor malfunctionâ warning message displayed in the...
- White-streak stains appearing on the front door that look like they seeped out from under the outer mirror...
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Connected Services, Frequently Asked Questions (FAQ)
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- Clicking sound when turning the steering wheel
- Some customers may complain about any of the following:1. Infotainment Center Display does not provide the...
- Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time...
- Part BEMD-50-M40C has been discontinued.
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Glass run channel of the front door interfering with the rear door garnish
- Gap between the glass and the rear door glass run-channel due to run-channel deformation
- Mazda Connected Services
- Some customers may complain about any of the following:1. Infotainment Center Display does not provide the...
- Some customers may notice white lines appearing across the instrument cluster (as shown below)
- Warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured
- Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving
- Due to a supplier change, Channel (L) Glass BDMT-59-60ZB-> BDMT-59-60ZF has been discontinued
- A Technical Service Bulletin (TSB 08-001 /22
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with...
- Check engine light on with DTC P0524:00 or P055F:00 stored in memory
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock...
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with...
- Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake
- Some customers may complain the A/C blows warm
- Engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Mazda connected services
- Following symptoms with DTC P05A0:00 (Active air shutter and the opening angle abnormality (sticking))...
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Some customers may experience that, with a specific operation, the touch sensor of front door outer handle...
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain that the seat warmer does not operate when turning the ignition on while the...
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- Customers may complain about the HVAC system is not blowing air and/or excessive noise from HVAC system.
- Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004...
- Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system...
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- Mazda Connected Services Frequently Asked Questions (FAQs)
- Difficulties when refilling the coolant because the control valve is closed and air in the engine cannot...
- Accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer...
- Some customers may complain about any of the following
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002...
- Some customers may experience a no start because the battery is discharged after the vehicle is parked for...
- Some customers may complain about a fuel gauge that fluctuates to a higher level at a stop on inclines,...
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Rattle noise from the front suspension when driving over bumps or on a road with a wavy surface
- Some customers may complain that Mazda Connect does not start or that it takes a long time to restart...
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate...
- When replacing the body control module (BCM), some ECUs may need reprogramming
- A customer may complain that they have a brake squeal at the rear brakes.
- Some customers may complain that their interior rear view mirror fell off and/or will not stay in place...
- Trim peeling off the EPB (Electronic Parking Brake) or power window switches.
- FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Knocking noise from the steering column while driving
- Fuel-filler or charge lid opening unintentionally when unlocking the front doors using the door lock...
- Rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Warning messages "Safety and Driver Support Systems Temporarily Disabled" or "Front Radar Obscured
- Some customers may experience one or both of the following symptoms while locking and unlocking the doors...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Corrosion on the liftgate lock striker
- Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the...
- The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some...
- Mazda Connected Services Frequently Asked Questions (FAQ).
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- Accessory instructions can be found on OneMazda under Dealer Resources
- That the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or...
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- That the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire...
- Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module...
- Excessive body vibration when idling or driving after being left in extremely cold weather (-20°C/-4°F...
- Symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later).
- Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA...
- Water leaking into the passenger compartment from the rear door through the bottom of the service hole...
- SiriusXM Travel Link error when selecting Parking Information.
- "Low Battery Risk
- CX-30.
- Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM...
- I-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well
- Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following
- New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly...
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some...
- Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns...
- Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of...
- Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the...
- Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience...
- Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached...
- Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore,...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Some customers may complain that the driverâs side outer mirror glass vibrates
- Ethanol is becoming a common additive in gasoline
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler...
- Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâs...
- Mazda connected services - frequently asked questions (FAQ)
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Mazda connect
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Ethanol is becoming a common additive in gasoline
- If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Audio, navigation and phone concerns with mazda connect infotainment system (6TH generation).
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be...
- Water leaking into the passenger compartment from the rear door through the bottom of the service hole...
- If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key...
- Some customers may complain about the following braking concerns when coming to a stop while following a...
- That the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience all of following symptoms: The door lock/unlock operation will not work...
- Accessory instructions can be found on OneMazda under Dealer Resources
- Some customer may experience all of the following when turning the ignition ON under hot weather...
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Some customers may complain about any of the following: Infotainment Center Display does not provide the...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Exterior trim heat damage when parked near a glass building
- Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear...
- When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Tapping noise from the engine during idling; etc., and synchronized to the engine rpm
- Some customers may complain about the following symptoms occurring when driving without anything ahead (no...
- Important note
- Apple carplay / andrid auro frequently asked questions (FAQ)
- If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a...
- That the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality...
- Some customers may complain about an infotainment reboot and the infotainment system recovers if the...
- Some customers may notice an unexpected collision warning or automatic braking while reversing
- When the power windows are operated many times without being fully closed, small errors of the window...
- Some customers may complain about any of the following: Warning light, Warning message, Headlight(s)...
- That DTC B2002:49 [BODY CONTROL MODULE (BCM)
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Check engine light on with DTC P0126:00 and engine running cooler than normal / poor heater performance /...
- That the glass run channel of the front door interferes with the rear door garnish.Since the front door...
- Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on...
- Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one...
- Rattle noise from the front suspension when driving over bumps or on a road with a wavy surface
- Latches/locks/linkages
- The Mazda DCA-8000PM is required for all warranty battery testing
- M-MDS (MDARS) showing the front radar dynamic aiming is incomplete
- Section 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a...
- Some customers may complain about water in the trunk compartment after a car wash or heavy rain
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Tapping noise from the engine during idling; etc., and synchronized to the engine rpm
- Incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect...
- Refer to the Repair Procedure when installing the trunk weatherstrip for guidance, otherwise water may...
- Some customers may experience a no start because the battery is discharged after the vehicle is parked for...
- Water entering the passenger compartment from the rear door through the bottom of the service hole behind...
- 2019-2020 MAZDA3 service cautions for new and revised features
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- Connected vehicle symptom troubleshooting: important note
- That both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert...
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- Mazda connected services - frequently asked questions (FAQ).
- FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn...
- HVAC system blows hot air under acceleration.
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the...
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- Audio, navigation and phone concerns with mazda connect infotainment system (7TH generation models).
- Some customers may experience an âIn-Vehicle Network Malfunctionâ message appearing in the instrument...
- Mazda connect symptom troubleshooting (7TH generation vehicles).
- Apple carplay / android auto frequently asked questions (FAQ): note
- That DTC B2002:49 will not clear with the Mazda Modular Diagnostic System (MMDS). Applicable vehicles are...
- Some customers may complain that the A/C blows warm air while idling after restarting a warm engine
- Accessory instructions location
- Check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and...
- Mazda connected services - frequently asked questions (FAQ).
- When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and...
- Some customers may experience an engine no start condition where the engine will only start by holding the...
- When performing vehicle services such as control unit software update, control unit...
- If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation...
- Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster...
- Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting...
- During BCM replacement, MDARS may display a Configuration Error warning message
- When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the...
- Some customers may complain about a squeaking noise when sliding the front seat
- Front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor...
- Some customers may not be comfortable with being notified of an engine stall due to an error when...
- When performing vehicle services such as control unit software update, control unit...
- Deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020...
- On some vehicles, the Commander switch might be inoperative
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the...
- DRW29 - 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 and MAZDA3 - second pdi of allocated fleet vehicles
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air,...
- Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster...
- Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020...
- Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00...
- Some customers may hear a repeating click sound when using the HVAC system
- If a customer comes in with the following concerns: ï· OIL PRESSURE WARNING light and/or the CHECK ENGINE...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize...
- Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster...
- Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning...
- Mazda connect
- FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described...
- Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00...
- If a customer comes in with the following concerns, perform the inspection procedure
- Equipment adaptive/mobility
- When replacing manual or automatic transmission, make sure to remove the plug from the old transmission...
- Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster...
- Some customers may complain about any of the following: Vehicle Center Display does not provide the One...
- Customer Service Program (CSP)04
- Some customers may complain about any of the following: Vehicle Center Display does not provide the One...
- When performing any service or repair on a customer's 2020 Mazda3 or CX-30, use MDARS to switch to...
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize...
- M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed
- Some customers may expierience an engine no start condition where the engine will only start by holding...
- Some customers may experience that the door locks may not operate using the touch sensor on the outer door...
- Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on...
- Some customers may notice that the temperature setting of the automatic climate control may not change...
- Some customers may experience ÂUltrasonic sensor malfunctionÂÂ warning message displayed in the...
- FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11002...
- Mazda connect
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Incorrect tire pressures in MAZDA CONNECT. This may be caused by an incorrect calendar entry...
- DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning...
- Some customer may experience all of the following when turning the ignition ON under hot weather...
- The ownerâs manual contains procedures and precautions for the maintenance and cleaning of plastic...
- One of the following DTCs stored in memory: ï· C1001:92
- DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair...
- When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the...
- 2019-2020 MAZDA3 service cautions for new and revised features.
- SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems
- Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster...
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during...
- Some customers may notice a rattle noise from the instrument panel while driving that is localized at the...
- Some customers may experience one side (driver side or passenger side) blowing warmer air out of the vents...
- Some customers may complain about any of the following:Warning light, Warning message, Headlight(s)...
- Body control module (BCM), vehicle control module (VCM) or instrument cluster (IC) mdars software update...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is...
- Telematics communication unit (TCU) initialization procedure
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Auxiliary key cutting temporary procedure
- Dealer Rework (DRW) 26
- Wireless charging pad installation instructions correction
- When performing Recall 4219L, make sure to connect a battery charger as stated in the Recall
- Corrosion of the wheel nuts
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- Some customers may complain about an instrument cluster warning message "Auto Light System Malfunction
- Some customers may experience the CHECK ENGINE light ON with DTC P0012:00 (Electric variable valve timing...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Accessory instructions can be found in the Accessory eCatalog
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Excessive body vibration when idling or driving after being left in extremely cold weather (-20°F or...
- Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security...
- On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have...
- M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed
- On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is...
- Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as...
- The "FORCED IGNITION ON PROCEDURE" was made available to dealers through this service alert.
- On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with...
- Outline of concern: On certain subject vehicles, it is possible the following concerns may happen when the...
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- MAZDA Mobile start (MMS) cannot communicate with vehicle
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