2016 Mazda CX-5 technical service bulletins
706 technical service bulletins and manufacturer communications cover the 2016 Mazda CX-5, including 9 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- Air bags
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
- Some customers may complain about scratches on the instrument cluster lens.
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customers may complain that their liftgate does not open
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse...
- Some automotive cleaning products contain strong acid or alkali
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- Some customers may complain of signs of oil on the struts or shock absorbers
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment
- Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This...
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- There are currently 2 methods for cutting a new auxiliary key blank
- Speedometer replacement procedure
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Some customers may complain about the MAZDA CONNECT center display screen
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later)
- Some customers may complain about infotainment center display: Ghost Touch DTC B108E:04 may be stored...
- Repair kits are available to replace just the screen
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed...
- Some customers may complain about the MAZDA CONNECT center display screen
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Some customers may experience a continuous infotainment reboot in or near Seattle Washington and...
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Squeak noise from the rear brakes while braking lightly
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Accessory instructions can be found on OneMazda under Dealer Resources
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill
- Some customers may experience a continuous infotainment reboot in or near Seattle Washington
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Ethanol is becoming a common additive in gasoline
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- Ethanol is becoming a common additive in gasoline
- Driver seat that gradually moves down by itself
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Some customers may complain about incorrect MAZDA CONNECT clock time
- Audio, navigation and phone concerns with mazda connect infotainment system (6TH generation).
- Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF...
- There are currently 2 methods for cutting a new auxiliary key blank
- Accessory instructions can be found on OneMazda under Dealer Resources
- Grinding noise from the rear brakes when braking
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature
- Exterior trim heat damage when parked near a glass building
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Mazda connect
- MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid...
- Intermittent no crank/no start
- Service reactivation and owner loyalty program (CSP10) - expires april 30, 2021
- Multi-model - mazda mobile start customer satisfaction program (CSP05).
- The Mazda DCA-8000PM is required for all warranty battery testing
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Multi-model - mazda mobile start customer satisfaction program.
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Some customers may complain about the following MAZDA CONNECT⢠Temperature Warning message: ï· Display...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain about high engine oil consumption
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- Apple carplay / android auto frequently asked questions (FAQ): note
- Accessory instructions location
- SSPA6 - 2016 CX-5 - passenger frontal air bag concern special service program.
- Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds...
- When performing vehicle services such as control unit software update, control unit...
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- SSPA6 - 2016 CX-5 - passenger frontal air bag concern special service program
- One of the following concerns: ï· Sometimes the shifter may jump out of 3rd gear over a road bump when...
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- When replacing manual or automatic transmission, make sure to remove the plug from the old transmission...
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures
- Unusual noise (clacking) from under the front of the vehicle
- The ownerâs manual contains procedures and precautions for the maintenance and cleaning of plastic...
- One of the following DTCs stored in memory: ï· C1001:92
- DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Grooves (1) in rear brake disc plate(s), as shown below
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Lack of power under heavy load with no warning lights or dtcs
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Accessory instructions can be found in the Accessory eCatalog
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Some customers may complain about a Mazda Mobile Start (MMS) system malfunction
- Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security...
- Some customers may expierience one or more of the following: ï· intermittent no start ï· engine stall...
- Some customers may complain about poor heater performance even after the engine reaches normal operating...
- Some customers may complain about high engine oil consumption
- Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This...
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in memory
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is...
- One of the following DTCs stored in memory: C1001:92
- Squeak noise when opening and/or closing the liftgate
- Cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield
- Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be...
- TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory
- Accessory instructions location
- One of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later)
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high...
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Some customer using âÂÂFlexibleâ setting for Oil Change in the maintenance monitor may notice that...
- There have been warranty claims submitted for noise in differentials, transfer units and transmissions...
- Apple carplay⢠/ android auto⢠frequently asked questions (FAQ)
- Mazda ids inoperative with vcm-ii license expiration message
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and...
- Lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high...
- Squeak noise from the right front driveshaft at the automatic transaxle when driving
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles...
- Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil...
- Special Service Program (SSP) A6
- Special Service Program (SSP) A6
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Apple carplay? / android auto? frequently asked questions (FAQ)
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- DTC C1001:92 stored in memory
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Check engine light on with DTC P0456 stored in the PCM memory
- The vehicles listed above are equipped with a push button start/stop ignition system
- Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise...
- This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid...
- The Mazda GR8-1291 is required for all warranty battery testing
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card...
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- Cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with...
- Knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear
- Condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light...
- SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher)...
- If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set...
- Rattle noise from the front door glass when driving with the window open approx
- Lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Rattle noise from the rear of the vehicle while driving
- Oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block...
- Oil leak from the companion flange area (A) of the transfer unit
- Some customers may complain about the following: Engine no start
- Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator...
- TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62
- Squeak noise from the right front driveshaft at the transaxle when driving
- Mazda mobile start (MMS) app error message installed on android devices
- Electrical concern and/or multiple dtc's due to aftermarket device
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Engine no start (key not detected)
- Mazda connect system frequently asked questions (FAQ)
- Crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient...
- Excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth
- On January 1, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic...
- When troubleshooting a radar unit, DO NOT swap it with another vehicle
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Important
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later)
- Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel...
- Mazda North American Operations has approved an additional on-car brake lathe as an option for...
- Check engine light on with DTC P0456 stored in the PCM memory
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it...
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal...
- Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because...
- Inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low)
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- The vehicles listed above are equipped with a push button start/stop ignition system
- BLUETOOTH® hands-free and/or text messaging related concerns
- Stains appearing on the hood, roof and/or trunk of the vehicle
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to...
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before...
- Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any...
- Inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low)
- The Mazda GR8-1291 is required for all warranty battery testing
- If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- Some customers may experience a navigation system screen that shows the wrong location
- The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later)
- When installing a navigation SD card, the center display may show error message "Invalid SD Card".
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in memory
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely...
- Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking)
- The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62...
- The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step...
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- Rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll...
- Special Service Program (SSP) A6-MDRT TOOL
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures
- Knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning...
- The MAZDA MOBILE START (MMS) is currently experiencing a system disruption
- When installing a navigation SD card, the center display may show error message "Invalid SD Card". This...
- CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A...
- Excessive noise when operating either front power seat forward or backward
- Warning: do not perform operational testing of the smart city brake support (SCBS) system.
- White stain (A) running down the front door(s), which originates from under the outer door mirror
- The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication...
- One or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights...
- Unusual noise coming from inside the front door panel when playing the audio system
- On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming...
- Ids software version 107 available on mgss - please update your pc's.
- Some customers may complain about poor heater performance even after the engine reaches normal operating...
- Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC)...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later)
- Unusual noise (clacking) from under the front of the vehicle
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Unusual noise coming from inside the front door panel when playing the audio system
- Condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below)
- Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too...
- Some customers may complain about the "wrong" phone is connected to the infotainment system
- In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles,...
- All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in
- Smart City Brake Support (SCBS) frequently asked questions (FAQ)
- Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
- Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
- Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
- High Beam Control (HBC) system frequently asked questions (FAQ)
- CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front...
- Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power...
- Engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203
- Driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low)
- Caution
- On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming...
- When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular...
- One of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or...
- Wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused...
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for...
- Display shows inaccurate ambient temperature
- An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support...
- Audio, navigation and phone concerns with Mazda connect Infotainment system
- Chattering noise from the rear spoiler (A) while driving on a rough road
- ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the...
- Permanent dtcs are now displayed with the ids 104 update
- One of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch...
- Take caution when cleaning plastic headlight lenses
- Some customers may complain of a creaking noise when driving through a dip or bump in the road while...
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend...
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Multi-Model
- Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
- No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from...
- Vibration felt through floor/seat/steering wheel at approx
- MAZDA Mobile start (MMS) cannot communicate with vehicle
- Noise from rear brakes due to brake drag-TSB removal from MS3 due to being an ineffective repair
- Air bags
- Mulri-Model (Equipped with Mazda connect)
- Multi-Model
- TAKATA recalls for Air bag
- Ventilator grille(s) reflection seen on front door glass
- M-MDS Data monitor displays incorrect air bag module resistance value.
- Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
- Knocking noise from the rear of the vehicle
- Check engine light on with DTC P0300-P0304
- Warning light on with DTC P1887:11 - 14 and/or noise from coupling unit
- Some vehicles may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs P0201 and...
- Windshield washer fluid change
- BSM system vehicle detection has changed
- Raising a vehicle with a jack CAN be dangerous if not done properly. the vehicle CAN slip off the jack and...
- Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel...
- Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or...
- When removing parts from a vehicle, take caution of this symbol "r"
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback...
- Ids update 101.00 and 101.02 is now available on MS3 under the "ids/infotainment" tab.
- Check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.760 or...
- In certain conditions, smart city brake support (SCBS) may operate unintentionally
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by...
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx
- When performing service on the electric parking brake (EPB) system, be aware that some epb parts require...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in MEMORY.P0015:00
- Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a)
- Some vehicles may have DTC C1001:92 stored in memory
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models
- Some customers may report that when using their iphone with bluetooth audio that they cannot select a new...
- Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below...
- Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the...
- Some vehicles equipped with a 40:20:40 split type rear seat may be unable to lower the rear seatback (a)...
- Bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth®...
- The 2016 CX-9 with the skyactiv®-g 2.5T engine requires a unique oil filter (PY8W-14-302) which is not...
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in
- If you encounter a vehicle with DTC P0137 (circuit low input), check the rear harness at the red circled...
- Some customers may complain about improper operation of the auto-dimming mirror
- When reprogramming a control module, always use the GR-8 battery management system power supply mode
- Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it...
- Some customers may notice that the audio panel (or center panel) is wrinkled or peeling at the edges,...
- If a customer has a vehicle communication related error on their app, perform the following: disconnect...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 56.00.760 or...
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with...
- Check engine light on with DTC P0421:00 (catalytic converter system) with-out experiencing poor engine...
- Mazda connect software version 55.00.760 is now available on MS3
- Some customers may complain of the poor appearance of the passenger and/or driver side a-pillar trim
- One of the following 2 symptoms, even though the windshield is clear. under certain driving conditions,...
- Some customers may complain of the poor appearance of the passenger and/or driver side A-pillar trim
- One of the following 2 symptoms, even though the windshield is clear
- Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at...
- This article provides HVAC heater/defroster operating tips using mode selector dial
- This article provides HVAC heater/defroster operating tips using Mode selector dial
- When installing a navigation SD card, confirm that the card is unlocked
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Beginning with the CX-5 and MAZDA6 models, grip type front and rear stabilizer bushings have been...
- Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been...
- After pandora V7.0 was released on march 7TH, the following problems have been found on vehicle with mazda...
- Some vehicles equipped with LED or discharge type headlights may exhibit white milky stains on the inner...
- White milky stains on the inner sur-face of the headlight lens
- After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may complain that the steering wheel is off center more than 3" even when driving straight...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Rough idle with the check engine light on and DTC P0015 / P0524 stored in memory
- If the vehicle has a check engine light on with DTC P2096 stored, update the PCM calibration with ids...
- If the vehicle has a Check Engine Light ON with DTC P2096 stored, update the PCM calibration with IDS...
- If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare...
- If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare...
- Mazda Technical Service Bulletins March 2016
- White milky stains on inner surface of headlight lens
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Mazda guidelines for factory scheduled maintenance
- Excessive condensation or water within the headlamp assembly caustion
- White Milky stains on inner surface of headlight lens
- Maintenance.
- Summary to be provided on a future date.
- Check Engine Light On with DTC P2096:00 Some vehicles may experience the Check Engine Light On with DTC...
- Hands-free bluetooth module and/or text messaging troubleshooting procedure
- Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or...
- HandsFree bluetooth module and/or text messaging troubleshooting procedure
- Stains found on kpaint during PDI
- Battery test procedure requirements using the GR81291
- Engine Start /Stop Procedure with room fuse removed
- Passenger fAirbag deactivation (PAD) indicator light illumination
- Intermittent no crank/no start
- Front power seats do not slide back and forth
- Front power seats do not slide back and forth
- 2013-16 MX-5/miata club and launch edition - service parts information
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- The new skyactiv-drive FW6A-EL at uses automatic transmission fluid (ATF) type: fz. only use atf-fz to...
- ATFFZ required for SKYACTIV drive 6speed automatic transaxle
- Condensation/Fog in front and rear combination lights
- In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to...
- Special service tool shipment Janaurary 2016
- Ldws or alh warning light on with DTC C1001:92. some vehicles may experience one of the following 2...
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1
- While driving at low speeds, some vehicles may exhibit a chattering / rattling type noise from the rear of...
- Rattle/Chatter noise from rear differential
- Rough idle with the MIL on and DTC P0015 / P0524 stored in memory. P0015:00
- Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine...
- Knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning...
- Engine Oil seepage from engine oil pressure switch
- Check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the...
- Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877,...
- One of the following concerns: sometimes the shifter may jump out of 3RD gear over a road bump when...
- Poor a/c performance
- Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps
- Mazda connect shuts down and does not reboot
- Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes...
- Mazda connect shuts down and does not reboot
- Air bubbles trapped inside windshield
- Some vehicles may exhibit small air bubbles around the upper left corner of the windshield
- Air Bubbles trapped inside windshield
- Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.LANE...
- Some vehicles may exhibit rust (a) on the liftgate opening around the left and/or right side stopper (b)
- Check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the...
- Some vehicles may exhibit a groan type noise from the front wheel hub bearing while driving at high speed...
- Check engine light on with DTC P0116:00 or P011A when starting in cold weather below 32 °f (0 °c). ...
- Some customers may complain that the front power (driver and/or passenger) seats do not slide back and...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.753 or later)....
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- Some customer using flexible setting for oil change in the maintenance monitor may notice that the oil...
- Check engine light on with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (a)...
- On some vehicles, the fuel filler lid will not open/close
- Check engine light on with DTC P0116:00 or P011A when starting in cold weather below 32 °f (0 °c). ...
- In cold weather conditions of approx
- Electric parking brake (EPB) warning light on/EPB will not release in cold weather
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.750 or later)....
- Lack of power during hard acceleration (approx. 6,000 RPM) in cold weather conditions below 32 °f (0 °c)....
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 55.00.650A or...
- Check engine light on with DTC P013A:00 stored in memory. DTC P013A:00: HO2S slow response (during...
- Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback...
- Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx
- Check engine light on with DTC P0456 stored in the PCM memory. P0456: evap system leak detected (very...
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe...
- Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (a) when driving on...
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- MIL illumination with DTC P2610 (instrument cluster internal engine off timer performance problem) stored...
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