2020 Ford Escape technical service bulletins
274 technical service bulletins and manufacturer communications cover the 2020 Ford Escape.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles...
- This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing...
- For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion...
- This bulletin supersedes 26-2194
- Shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble...
- Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator,...
- 2020-2026
- This bulletin supersedes 25-2346
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- This bulletin supersedes 25-2627
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Fuel door that won't open with diagnostic trouble code (DTC) P04CA stored in the powertrain control module...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
- Customer Satisfaction Program 23B56
- Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with...
- Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the...
- Some 2020-2026 Escape and 2021-2026 Corsair PHEV vehicles may require inspection of the high voltage...
- Inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument...
- Customer Satisfaction Program 25N03 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Escape with...
- This article supersedes TSB 25-2143 to update the production fix date
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- This article supersedes TSB 24-2386 to update the Service Procedure and Part List
- Certain 2020
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the...
- Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super...
- Certain 2018-2024 model year various vehicles — update sync software
- This article supersedes TSB 25-2095 to update the Service procedure
- Drivers of some 2020-2025 Escape, 2021-2025 Bronco Sport and 2022-2025 Maverick vehicles may report the...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the...
- This article supersedes TSB 25-2051 to update the parts list
- This article supersedes TSB 22-2061 to update the Service Part List
- Erratic shifting and/or a transmission fluid venting condition
- This article supersedes TSB 25-2031 to update the parts list
- This article supersedes TSB 24-2348 to update vehicles affected and labor operation description
- Inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.).
- Certain 2020
- Click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
- Certain 2018
- Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022...
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity
- Procedure to reinforce the instrument panel.
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- Uncommanded locking of the driver door after the door is closed.
- In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator...
- Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- Cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger
- Certain 2018
- Various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt...
- Programming Error
- Programming Error
- And store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod...
- Condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled...
- This article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list
- This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected
- Click or ting noise during acceleration from a stop, or in some cases during the end of a stop event
- This article supersedes TSB 21-2028 to update the Parts List
- Certain 2020
- Illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on...
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- Diagnostic trouble code (DTC) U0293 stored in the instrument panel cluster (IPC) and/or audio front...
- Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual...
- Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series,...
- Cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- Advance Notice
- Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis,...
- Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis,...
- Condition where the vehicle drifts left and right within the vehicle's lane while the lane keeping assist...
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect,...
- Condition where the brake service mode is inoperative using the Workshop Manual (WSM) routine and/or...
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Rattle or flapping noise coming from the rear air extractors while driving
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Chatter/shudder during low speed turning events
- Hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine...
- Lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions...
- Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang...
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
- 2020-2023
- Condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled...
- Certain 2020 Model Year Escape and Explorer Vehicles Power Window Switch Chrome Tip Replacement
- This article supersedes TSB 22-2278 to update the vehicle model years affected and the part list
- Condition where the low beams turn on by themselves when vehicle is OFF for 10 minutes or more with...
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist...
- Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L...
- 2020-2022
- Illuminated anti-lock brake system (ABS) warning indicator and stability-traction control warning...
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity
- Certain 2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles...
- Door ajar warning lamp or higher than expected efforts to fully close doors
- Any of the following driver assistance warning messages displayed in the instrument panel cluster (IPC):...
- This article supersedes TSB 22-2176 to increase the labor operation allowance and update the part list
- Noise when the brakes are applied
- Noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events
- Intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC...
- Hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine...
- Inoperative power liftgate
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or...
- Hiss or rattle noise while driving
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or...
- Illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored...
- Moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity
- Transmission slip during acceleration from a stop when hot
- One of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging,...
- Communication fault with emissions inspection equipment
- Condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled...
- Slow fuel fill and/or spit back condition during refueling
- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Been the result of a differential or transfer shaft bearing failure and the transmission can be...
- Concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the...
- Grinding/rubbing noise from floor pan/underbody area
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- Instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power...
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- This article supersedes TSB 21-2236 to update the models and year affected
- FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily...
- Idle surge and/or rough idle with high temperature in the catalytic convertor and sulfur odor in the cab
- Rattle noise on cold start up only when the engine is running
- In some of the affected vehicles, it may be possible that the TMAP (Temperature Manifold Absolute...
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
- Lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)...
- Inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.)....
- Power liftgate that does not intermittently open when using the hands-free kicking motion
- Instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P3402
- Some 2020-2022 Escape, 2021-2022 Bronco Sport and 2022 Maverick vehicles may require servicing of the...
- Condition where the navigation voice prompts are inoperative after a SYNC map update
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Communication fault with emissions inspection equipment
- Certain 2020-2021 Model Year Escape 2.5L HEV PHEV Vehicles Reprogram Powertrain Control Module (PCM) In...
- This article supersedes TSB 21-2240 to update the parts list
- Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer,...
- This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure
- False blind spot information system (BLIS) alerts
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- Various symptoms due to a loss of voltage reference (VREF) from the 14290 harness above the steering shaft...
- Slow fuel fill and/or spit back condition during refueling
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect,...
- Lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)...
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly
- No-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may...
- Door ajar warning indicator or higher than expected efforts to fully close doors
- Loss of voltage reference (VREF) or runs rough, blow fuse 44 and may or may not set DTC's...
- Issues with the roof opening panel shield feature of the roof opening panel where a replacement shield...
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect,...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Noise when the brakes are applied
- Inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the...
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the...
- Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced...
- Illuminated stability-traction control indicator lamp with diagnostic trouble code (DTC) C1B00:62 in the...
- Key off battery drain which results in a no crank/no start condition
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
- No reverse engagement with diagnostic trouble codes (DTCs) P0766 and P2703 stored in the powertrain...
- Some 2020 Escape vehicles may require servicing of the interior door handle lock cable mounting bracket on...
- Lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions...
- Light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the...
- Inoperative power liftgate
- Intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the...
- High voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle...
- Concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent
- Lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is...
- Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates...
- Rattle noise on cold start up only when the engine is running
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the...
- Transmission going into PARK uncommanded during a start/stop event or stay in neutral event with the...
- In all of the affected vehicles, the AWD module was assembled with an incorrect transistor that controls...
- For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021...
- Grinding noise during low speed turns from the left rear half shaft area
- Rattle noise on cold start up when only when engine is running
- Condition where the seam line on the top surface of the instrument panel near the defroster duct on the...
- In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve...
- Chatter/shudder during low speed turning events due to fluid contamination
- Key off battery drain which results in a no crank/no start condition
- DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill...
- No reverse engagement with diagnostic trouble codes (DTCs) P0766 and P2703 stored in the powertrain...
- Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu
- There is expected to be a low number of vehicles found with a concern door handle
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P00FE, P0456, P0455 and a...
- This article supersedes TSB 20-2366 to update the production fix date
- This article supersedes TSB 21-2007 to update the Service Procedure
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the...
- Vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way...
- Lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs)...
- Rattle noise on cold start up when only when engine is running
- Ome 2020 Escape vehicles built on or before 23-Nov-2020, may exhibit a warped instrument panel upper...
- DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill...
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 and/or...
- Light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456,...
- Bounce back when closing
- Incomplete user authorization, inoperative remote features and/or a message stating the system cannot...
- Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the...
- Harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts
- Water dripping on or near the driver's foot while driving with the air conditioning (A/C) on. This maybe...
- Illuminated TPMS lamp in the instrument panel cluster (IPC). TPMS sensor replacement will not resolve this...
- Condition where the A-pillar trim panel appears twisted at the top of the panel
- Illuminated anti-lock brake system (ABS) and/or stability-traction control lamp with diagnostic trouble...
- Vibration at idle
- Unable to engage park condition with an illuminated powertrain malfunction (wrench) lamp and diagnostic...
- Various SYNC performance related concerns
- Illuminated ABS and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034,...
- Discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not...
- Illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B,...
- Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom...
- Condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the...
- Slow fuel fill and/or spit back during refueling
- Flutter, hum, and/or wind noise while driving
- Flutter, drone, hum, and/or vibration noise while driving
- Inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no...
- Incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle...
- Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start...
- Flutter, drone, hum, and/or vibration noise while driving
- Illuminated malfunction indicator lamp (MIL) with DTCs P2CF3, P2D00, P2D01, P2D02, P2D03, P2D04, P2B29,...
- Various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is...
- Bulge in the front seat cushion that the customer describes as uncomfortable
- Light to moderate buzz/sizzle/rattle noise heard while seated in the driver's seat
- Diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM). This DTC will not
- Volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
- Infotainment system stating in Michigan when trying to select a point of interest using the push to talk...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P04DB in the...
- Symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app
- Lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is...
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
- Fuel gauge that does not move and/or diagnostic trouble code (DTC) P144F in the powertrain control module...
- Updated Technical Information for Power Steering Control Module (PSCM) reset after PCM reprogram
- In some of the affected vehicles, the
- Slow fuel fill, premature shut off, and/or spit back during refueling
- In some of the affected vehicles, the
- Trace amount of transmission fluid in the main control electrical connector
- In some of the affected vehicles, the power steering control module (PSCM) may exhibit a fault resulting...
- "Battery Backup Component Failure" message in the cluster
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the...
- Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to...
- Low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster...
- A loss of electrical connection, which may result in loss of engine power.
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