2017 Ford Explorer technical service bulletins
201 technical service bulletins and manufacturer communications cover the 2017 Ford Explorer.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 25E10-S1
- New vehicle delivery hold
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- At least one of the following conditions: • Customer concern of a vibration or rough idle in D or R •...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement REASON FOR THIS SUPPLEMENT...
- Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission
- Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission;...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement:...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack...
- Exhaust odor in vehicle
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement Ref 21S32 Submitting Owner...
- This article supersedes TSB 21-2236 to update the models and year affected
- This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months...
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
- Inoperative roof opening panel motor
- Condition where the navigation voice prompts are inoperative after a SYNC map update
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement:...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and...
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
- On some of the affected vehicles, the roof rack covers may become detached from the vehicle.
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang,...
- Certain 2016
- Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered...
- Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered...
- Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is...
- This program extends the warranty coverage of the automatic transmission torque converter for twelve (12)...
- A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator
- Vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of...
- In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in...
- On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap...
- In affected vehicles, the transmission torque converter may overheat in certain driving conditions
- In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in...
- Oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Various noise concerns while turning
- Volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
- For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Various noise concerns while turning
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
- Roof rail covers that become loose or partially detached
- Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their...
- Front window glass that jumps/chatters during up/down movement
- Ssm 48619
- Heated front seat that does not operate properly after turning the ignition on after a remote start event
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C...
- Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Map displayed on the left half of the SYNC screen with no other information/soft buttons present after...
- Roof rail covers that become loose or partially detached
- Intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat...
- This SKU is a Suspension Lateral Link
- Poor A/C performance/improper climate function
- Distorted glass with a subtle orange peel pattern or streaking etched into the surface
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- No crank concern due to a security access key table error
- Loose driver side B-pillar front door upper moulding
- Inoperative or intermittent HVAC blower motor function at various fan speed settings
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Certain 2011-2017 Model Year Explorer Vehicles
- Inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a...
- Squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged...
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
- Poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the...
- Loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat
- Ssm 47948 - 2010-2019
- Ssm 47914 - 2016-2019
- Crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors
- Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error...
- Front window glass that jumps/chatters during up/down movement
- No crank concern due to a security access key table error
- Buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats
- Detached center console rear cup holder and/or the cover panel detached from the rear cup holder
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles...
- Some 2012-2019 Vehicles may require repairs to the Smartlink system
- Heated lower front seat cushion that does not operate properly after turning the ignition on after a...
- Certain 2011-2017 Model Year Explorer Vehicles
- Pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'....
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0325, P0327, P0330...
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang,...
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not...
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat...
- High pitched buzzing or ringing noise from the right side front interior area while the engine is running
- Reduced top speed after a transmission fluid service with unapproved fluid
- Android Auto Preference menu selection is not present after an update to version 3.0 software
- Illuminated MIL with ambient air temperature (AAT) sensor DTC P0073
- Surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads
- Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped...
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not...
- Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute...
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
- Intermittent blue or black screen
- Certain 2017 Model Year Multiple Vehicle Lines
- Engine vibration and/or the engine mount leaking fluid
- RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped...
- Blank screen after attempting to exit Valet mode
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or...
- Tread wear that is not the result of vehicle alignment concerns
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Functional concerns where USB audio playback and App Link will not operate
- Front window glass that jumps/chatters during up/down movement
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
- Broken or missing temperature control switch
- 2016-2018
- Concern where USB Audio playback and App Link applications will not function properly
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use...
- Flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running
- Illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control...
- High pitched buzzing or ringing noise from the right side front interior area while the engine is running
- 2017-2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with...
- Fluid leak from the PTU intermediate shaft seal
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Stuck condition in the full forward position
- Chipping, cutting and/or unusual or even accelerated tread wear
- No start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement
- High pitched buzzing or ringing noise from the passenger side front interior area while the engine is running
- Certain 2011-2017 Model Year Explorer Retail Vehicles
- Flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running
- Brake drag concern or residual pressure in the brake system with the brake pedal fully released
- Intermittent blue or black screen
- 2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a...
- Loose mastic patch on the inside of the front doors causing a rattle noise while driving or when closing...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0740 or P0743 stored in...
- 2016-2017
- Intermittent blank screen
- Illuminated MIL with diagnostic trouble codes (DTCs) P2195, P2197, P2626, and/or P2629 stored in...
- SYNC display message of Please check your surroundings for safety along with no rear view camera image...
- 2013-2017
- Stuck condition in the full forward position
- Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various...
- Some 2016-2017 explorer vehicles equipped with a 2.3L engine and built on or before 28-FEB-2017 may...
- Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCS) P0011, P0012, P0014,...
- Some 2016-2017 explorer police utility vehicles may have an illuminated MIL with ambient air temperature...
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
- Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0L or 2.3L may...
- 2016-2017 explorer signature lighting is standard equipment on xlt and higher level vehicles
- 2017 explorer and 2016 taurus vehicles built on or after 9-JUN-2016 no longer have the fuel filler pipe...
- Condition in which the siriusxm traffic listing is not loading but all remaining travel link features...
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during...
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a...
- When hooking up the vehicle communication module (VCM) and integrated diagnostic system (IDS) to the dlc...
- Concern where the safety belt retractor webbing does not extract from the stowed position or exhibits...
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX,...
- Condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features...
- DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other...
- Some 2016 escape/mkc/fiesta/F150/expedition/navigator/mustang...
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