2018 Ford Explorer technical service bulletins
191 technical service bulletins and manufacturer communications cover the 2018 Ford Explorer.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 25E10-S1
- New vehicle delivery hold
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- At least one of the following conditions: • Customer concern of a vibration or rough idle in D or R •...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored...
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission
- Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission;...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement:...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Parasitic battery drain of approximately 250 milliamps with the instrument panel cluster (IPC) possibly...
- Vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack...
- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- Illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the...
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- This article supersedes TSB 21-2236 to update the models and year affected
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
- Inoperative roof opening panel motor
- Condition where the navigation voice prompts are inoperative after a SYNC map update
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement:...
- Inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and...
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
- On some of the affected vehicles, the roof rack covers may become detached from the vehicle.
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang,...
- Condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup...
- Inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no...
- Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the...
- Certain 2016
- Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is...
- Illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be...
- This program extends the warranty coverage of the automatic transmission torque converter for twelve (12)...
- Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu
- A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator
- Vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of...
- In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in...
- On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap...
- Inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application
- In affected vehicles, the transmission torque converter may overheat in certain driving conditions
- In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in...
- Oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...
- Various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Various noise concerns while turning
- Various warning indicators caused by a possible intermittent lack of HS2-CAN network communication
- Volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
- For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Various noise concerns while turning
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
- Roof rail covers that become loose or partially detached
- Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their...
- Ssm 48619
- Ssm 48558 - 2017-2020
- Heated front seat that does not operate properly after turning the ignition on after a remote start event
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C...
- Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Map displayed on the left half of the SYNC screen with no other information/soft buttons present after...
- Roof rail covers that become loose or partially detached
- Persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or...
- Intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat...
- This SKU is a Suspension Lateral Link
- Poor A/C performance/improper climate function
- Distorted glass with a subtle orange peel pattern or streaking etched into the surface
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- No crank concern due to a security access key table error
- Loose driver side B-pillar front door upper moulding
- Illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac...
- Inoperative or intermittent HVAC blower motor function at various fan speed settings
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a...
- Squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged...
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
- Poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the...
- Loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat
- Ssm 47948 - 2010-2019
- Ssm 47926
- Ssm 47914 - 2016-2019
- Crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors
- Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error...
- No crank concern due to a security access key table error
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or...
- Buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats
- Detached center console rear cup holder and/or the cover panel detached from the rear cup holder
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles...
- Some 2012-2019 Vehicles may require repairs to the Smartlink system
- Heated lower front seat cushion that does not operate properly after turning the ignition on after a...
- Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas
- Pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'....
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang,...
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not...
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat...
- Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain...
- High pitched buzzing or ringing noise from the right side front interior area while the engine is running
- Reduced top speed after a transmission fluid service with unapproved fluid
- Android Auto Preference menu selection is not present after an update to version 3.0 software
- Incomplete Ford Telematics service subscription activation, inability to remotely interface with a...
- Illuminated MIL with ambient air temperature (AAT) sensor DTC P0073
- Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain
- Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas
- Soft brake pedal and/or long brake pedal travel
- Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped...
- Soft brake pedal and/or long brake pedal travel
- Soft brake pedal and/or long brake pedal travel
- Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not...
- Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may...
- Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute...
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
- Intermittent blue or black screen
- Engine vibration and/or the engine mount leaking fluid
- RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped...
- Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may...
- Illuminated MIL with DTC P025A stored in the powertrain control module (PCM). This may be due to an...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or...
- Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to...
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or...
- Tread wear that is not the result of vehicle alignment concerns
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Functional concerns where USB audio playback and App Link will not operate
- Broken or missing temperature control switch
- 2016-2018
- Concern where USB Audio playback and App Link applications will not function properly
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use...
- Flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running
- Illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control...
- High pitched buzzing or ringing noise from the right side front interior area while the engine is running
- 2017-2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with...
- Fluid leak from the PTU intermediate shaft seal
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Chipping, cutting and/or unusual or even accelerated tread wear
- No start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement
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