2021 Ford Mustang Mach E technical service bulletins
332 technical service bulletins and manufacturer communications cover the 2021 Ford Mustang Mach E.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes 26-2297
- Illuminated brake warning indicator with diagnostic trouble code (DTC) C1013:92 stored in the anti-lock...
- Recommended Repair Prior to Sale Customer Satisfaction Program 26B23 Certain 2021-2026 Model Year Mach-E...
- Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150...
- Inoperative welcome/approach detection lights
- High voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with...
- Various symptoms including but not limited to the auto start/stop system not operating as intended with a...
- "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update
- Distorted or muffled sound originating from the center speaker
- Inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote...
- Quality improvements include
- Blank center display screen or black center display after welcome animation
- Only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module...
- Quality improvements include
- Quality improvements include
- This article supersedes TSB 26-2021
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist)
- 26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
- Quality improvements include
- "Parking Brake Failure, Service Immediately message displayed in the instrument panel cluster (IPC) and...
- Various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15,...
- 25S49 Recall Remedy: -Infotainment software update to address frozen screens
- This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance
- This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor...
- 25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged"
- Condition where the front luggage compartment hood is hard to close
- Condition where the interior propulsion sound feature does not remain active and deactivates immediately
- Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended...
- This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure
- Inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument...
- Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
- Inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status...
- This article supersedes TSB 23-2021 to update the service procedure and labor times from M-time to AP-time...
- This article supersedes TSB 22-2214 to update labor times from M-time to AP-time and add a limit
- Pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio...
- Unsuccessful telematics control unit module (TCU) software update or software activation during a...
- This article supersedes TSB 22-2491 to update labor times from M-time to AP-time and add a cap
- This article supersedes TSB 21-2245 to update labor times from M-time to AP-time and add a cap
- This article supersedes TSB 24-2010 to update the Service Procedure and change labor operation from actual...
- At least one of the following conditions: Speedometer stays at 1 mph (1 km/h) when the vehicle is stopped...
- Condition that the traction control feature cannot be turned off/disabled through the vehicles center...
- Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the...
- This article supersedes TSB 24-2163 to update the Service Procedure and change labor operation from actual...
- Quality improvements include: -Ensures the lane change assist turn signal flashes until the change...
- Quality improvements include
- Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses...
- This bulletin supersedes 24-2187
- Quality improvements include: -Module configuration settings update to ensure BlueCruise functionality"
- This article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual...
- Customer Satisfaction Program 24N08
- Diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle...
- Condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not...
- This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from...
- This article supersedes TSB 25-2049 to update the labor time description.
- This article supersedes TSB 21-2405 to update the production fix date
- Quality improvements include: -Addresses key off load battery drain caused by modules staying awake after...
- Only continuous memory diagnostic trouble code (CMDTC) U2016:47 stored in the power steering control...
- 12-volt battery drain.
- At least one of the following conditions: General system performance/stability/intermittent system reboot...
- Unintended deceleration without a vehicle in front when using adaptive cruise control (ACC) or BlueCruise
- ""-Improved connectivity
- For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and...
- In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer...
- Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control...
- One or more of the following symptoms after all currently available accessory protocol interface module...
- Powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable
- Diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side...
- Overhead console sunglass bin cannot be locked in a closed position.
- Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy
- That the traction control feature cannot be turned off/disabled through the vehicles center display screen
- Unable To Update APIM, TCU Or GWM With FDRS And USB Drive
- In some of the affected vehicles, the Electronic Park Brake (EPB) may not function due to damaged wiring
- Quality Improvements include
- This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service...
- Certain 2021
- This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure
- Quality improvements include
- "1 Pedal Drive Fault
- One or more of the following symptoms after all currently available accessory protocol interface module...
- This article supersedes TSB 24-2017 to update the Service Procedure and Parts List
- Certain 2021-2023 Model Year Mach-E Vehicles
- Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package...
- Quality improvements include
- False alarm activation and/or warning message in the FordPass application when the doors are locked
- "1 Pedal Drive Fault
- Quality Improvements include
- Quality improvements include: -22, 23 and 21 MYs: Fix the infrequent random audio noises and improve the...
- Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual...
- 2021-2023
- Software Update 24-OTA 24-PU0121-FTDI-FX for 2021- 2022 MY Mach E vehicles is now available
- Wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph)
- Harvest Program 23H06 Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric...
- This article supersedes TSB 23-2399 to update the vehicle lines affected
- Diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is...
- This article supersedes 22-2253 to update the parts list
- Condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the...
- This article supersedes TSB 23-2348 to update the model year affected, the production clean date and parts...
- Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available
- Wind noise from the exterior mirrors/A-pillar area when driving at or above 40 mph (64 km/h). This may be...
- Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High...
- Drive mode default to normal mode while driving and Drive Mode Not Available message displays in the...
- Condition where the high voltage battery slow charging or does not charge while using a level 1 or level 2...
- Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a...
- Diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is...
- Software Update SU7 P1 for 2021- 2023 MY Mach E vehicles is now available
- This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action
- Condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with...
- Alarm activation even after the motion sensor function has been disabled through the pop-up menu at...
- Exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA)...
- This article supersedes TSB 21-2307 to update the Service Procedure
- This article supersedes TSB 23-2257 to update the Parts List
- Concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage...
- Recall re-engagement email to customers who have not completed their recall
- Software Update SU6 P3 for 2021-2023 MACH E vehicles is now available
- This article supersedes TSB 22-2496 to update the Title and production clean date
- Software Update SU6 P2 for Mach E is now available
- Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year...
- Exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA)...
- Alarm activation even after the motion sensor function has been disabled through the pop-up menu at...
- Software Update SU6 P1 for 2021
- His article supersedes TSB 22-2446 to update the Service Procedure
- DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module...
- Inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery...
- Priority Update 23- PU0722-DC-CHG3 for 2021- 2022 MACH E vehicles is now available
- Illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with...
- Software Update 5 P2 for 2021- 2022 MACH E vehicles is now available
- This article supersedes TSB 23-2168 to update the vehicle line affected
- Exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with...
- Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang...
- Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the...
- False alarm activation and/or a warning message in the FordPass application when the doors are locked
- Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE,...
- Condition of intermittent headlamp operation while the vehicle is off and have diagnostic trouble code...
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
- Buzz noise from the instrument panel cluster (IPC) that changes with the brightness setting
- Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles
- Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair...
- Whine noise from the front drive unit when driving steady speed between 30-40 mph (48-64 km/h) without...
- Software Update 4 P2 for 2021- 2023 Model Year Mach E vehicles is now available
- Lost internet connection after an OTA update
- Priority Update 23-PU0415-BLM-FX-VIS for 2021
- Various driver assistance system warning messages or inoperative features and/or diagnostic trouble code...
- Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package...
- Priority Update 23-PU0407-BCDC-FX for 2021 Mach E vehicles is now available: Quality Improvements include:...
- Condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code...
- Exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA)...
- Minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or...
- Various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code...
- Concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the...
- Loss of phone as a key after an over the air (OTA) update
- False alarm activation and/or warning message in the FordPass application when the doors are locked
- Certain 2021-2022 Model Year Mustang Mach-E Vehicles Replace the Electronic Parking Brake Harness...
- Loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide...
- Alarm activation even after the motion sensor function has been disabled through the pop-up menu at...
- Software Update 4 P1: For 2021- 2023 Model Year Mach E vehicles is now available
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Driver ID message on the center display screen when vehicle is turned on after an over-the-air update...
- Lack/loss of heat and/or windshield interior fogging while driving during freezing temperatures
- Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank Customer feedback indicates that...
- This article supersedes TSB 22-2355 to update the vehicle model years affected
- Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Owner...
- Various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes...
- Priority Update 23-PU0105-DC-CHG2 for 2021- 2023 Mach E vehicles is now available
- False alarm activation and/or warning message in the FordPass application when the doors are locked
- This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure
- This article supersedes TSB 22-2402 to update the vehicle model years affected
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored...
- Illuminated red triangle indicator lamp with diagnostic trouble code (DTC) P27B4 stored in the secondary...
- Noise when the brakes are applied
- Ensure your vehicle is providing optimal output from its heating system, we have developed a software...
- Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery...
- Software Update 3 P2 for 2021-2021 Model Year Mustang Mach-E is now available
- Frunk System Fault Service Required message displayed in the IPC after performing body control module...
- Customers with 2021 F-150 and Mustang Mach-E vehicles equipped with Ford Co-Pilot360 Active 2.0 Prep...
- Some 2021-2022 Mustang Mach-E built on or before 17-Jan-2022, 2022 Escape built on or before 03-Mar-2022,...
- This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16,...
- Concern where the vehicle is unable to be charged with the mobile charger
- Illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with...
- Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Affected...
- Customer Satisfaction Program 22B28 for 2021-2022 Model Year Mustang Mach-E vehicles is now available
- Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with...
- Concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge...
- Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/e-Transit may experience diagnostic trouble codes...
- Shift knob can be rotated without stepping on the brake pedal, although the transmission remains in park...
- Inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument...
- Priority Update 22-PU0603-DC-CHG for 2021-2022 Model Year Mustang Mach-E vehicles is now available
- Powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear...
- Priority Update 22-PU0727-VI-FX for 2021-2022 Model Year Mustang Mach-E vehicles is now available
- Warning message in the instrument panel cluster (IPC) which states Frunk System Fault Service Required...
- Concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage...
- Blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code...
- Illuminated malfunction indicator lamp (MIL) and/or display a Stop Safely Now message in the instrument...
- One of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging,...
- Software Update 3 Part 1 for 2021-2022 Model Year Mustang Mach-E vehicles is now available
- Priority Update 22-PU0603 for 2021 Model Year Mustang Mach-E vehicles is now available
- Clunk/knock noise from the rear of the vehicle when accelerating or braking in forward or reverse
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes...
- Concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge...
- Wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe...
- Ford Power-Up 2.7.2 We heard what you had to say, and we took action
- This article supersedes TSB 21-2310 to update the Issue, Action, Service Procedure
- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
- Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery:...
- Blank or inoperative information and entertainment screen with an accessory protocol interface module...
- Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15 :31,...
- 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC)...
- Certain 2021 Model Year Mach-E Vehicles
- BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the...
- Reverse Brake Assist Unavailable message displayed in the instrument panel cluster (IPC) with missing...
- Customer Satisfaction Program 22P04
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Noise from the front suspension area
- Certain 2021 Model Year Mach-E Vehicles Long Regen Stop Safely Now
- Suspension Fault Speed Limited To 120 km/h (80 mph) message, or Driver Selectable Suspension Fault Service...
- Lack/loss of heat while driving during freezing temperatures
- Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360⢠Active 2.0 Prep...
- Concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the...
- Software Update 2 (SU2) Phase 4 for 2021 Model Year Mustang Mach-E vehicles is now available
- Tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls
- Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles
- Wireless charger inoperative or poor performance when using an some Apple iPhone 12 and 13 models that use...
- Parking Brake Fault Service Now message in the instrument panel cluster (IPC) and DTCs C2007, C2008,...
- Suspension Fault Speed Limited To 80 MPH (or 120 km/h) message or Driver Selectable Suspension Fault...
- USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on...
- Loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement...
- This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure
- This article supersedes TSB 21-2189 to update the vehicle model years affected
- Reverse Brake Assist Unavailable message after module programming has been completed
- Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with...
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Certain 2021 Model Year Mustang Mach 1 Vehicles
- Lack/loss of heat while driving during freezing temperatures
- FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands...
- Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package...
- Software Update 2 (SU2) Phase 2.2 for 2021 Model Year Mustang Mach-E vehicles is now available
- Certain 2021 Model Year Mustang Mach-E Vehicles Software Calibration Update: In the interest of customer...
- Erroneous diagnostic trouble code (DTC) U2404:92 stored in the GWM after a Ford Power-Up software update...
- Some 2021 Mustang Mach-E and F-150 customers may report experiencing a Ford Power-Up software update...
- This article supersedes TSB 22-2069 to update the Service Procedure
- This article supersedes TSB 21-2236 to update the models and year affected
- Loss of BlueCruise hands-free driving mode availability
- Vibration or pulsation from the brakes
- Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with...
- FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands...
- OTA Update Not Successful messages on the vehicle's center touchscreen
- Software Update 2 (SU2) Phase 1 & part of Phase 2 for 2021 Model Year Mustang Mach-E vehicles is now available
- Illuminated powertrain malfunction (wrench) indicator and/or a malfunction indicator lamp (MIL) with...
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16,...
- Clicking type noise from the front drive area on hard left or right turns
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
- Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0D2A. This may be due to...
- Ford Diagnosis and Repair System (FDRS) anti-lock brake system (ABS) module software update available...
- In all of the affected vehicles, incomplete sealing of certain high voltage battery modules may have...
- Software Update 2 (SU2) Phase 1 & part of Phase 2 for 2021 Model Year F-150 vehicles is now available
- Illuminated instrument panel cluster (IPC) backlight with key-off, causing 12V battery drain
- Upcoming Optional Product Improvement Program 21G01 Certain 2021 Model Year F-150 and Mustang Mach-E...
- Illuminated instrument panel cluster (IPC) backlight with key-off, causing 12V battery drain
- Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or...
- OTA Update Not Successful messages on the vehicles center touchscreen
- Loss of propulsion
- Concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage...
- Illuminated powertrain malfunction indicator (wrench) lamp and/or display the message Shift System Fault ...
- Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module...
- Wind noise turbulence noise at the top of the windshield when travelling above 45 mph (72 km/h). This may...
- Frunk button on their FordPass app
- At least one of the following symptoms: audio settings resetting after a key cycle, Android Auto...
- No-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may...
- GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System...
- Water leak into the liftgate
- Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module...
- Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15 :31,...
- Strong fan noise while charging in level 2. The noise occurs when charging current is approximately 10.5...
- Vibration or pulsation from the brakes
- Noise when the brakes are applied
- Software Update 1 (SU1) for 2021 Model Year Mustang Mach-E vehicles is now available
- Strong fan noise whilst charging in mode 3. Noise occurs when charging current is approximately 10.5 kW or...
- Inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced...
- Some 2021 Mustang Mach-E Customers that contact dealers stating they received a FordPass message regarding...
- Illuminated malfunction indicator lamp (MIL) on with diagnostic trouble codes (DTCs) P061A, P1A1E and/or P2533
- Loss of power, Stop Safely Now message in the instrument panel cluster (IPC), and illuminated malfunction...
- Various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes...
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
- Diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15 :31, B15 :49 and/or B15A5:56 stored in...
- Reverse Brake Assist Unavailable message after module programming has been completed
- Audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three...
- Concern where the front luggage compartment hood is hard to close due to air becoming trapped in the front...
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000-16,...
- High voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle...
- Inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operates as...
- Some 2021 Mustang Mach-E, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay...
- Condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup...
- Buzzing noise from the IPC that changes with the brightness setting
- Concern of the air conditioning (A/C) and heater being inoperative with the ambient temperature reading -4...
- Some 2020-2021 Corsair/Aviator/Navigator and 2021 Nautilus/Mach-E customers may be unable to activate...
- Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates...
- Illuminated Powertrain Malfunction (wrench)indicator with diagnostic trouble code (DTC) P0AA6 stored in...
- Inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operates as...
- Concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the...
- Phone as a key concerns of Bluetooth disconnected, unable to start, backup code needed and/or key not detected
- For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021...
- Some 2021 Mustang Mach-E vehicles may be missing the keyless entry secure code card
- 12-volt battery becoming discharged while the vehicle is plugged in during the high voltage charging process
- Concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when...
- Concern where the front luggage compartment hood is hard to close
- Symptom of Sirius presets not saving after a key cycle for additional pages 4-6 or audio settings for...
- 2021 Mustang Mach-E vehicles built on or before 10-Dec-2020, dealers are requested to check navigation...
- Concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the...
- Concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the...
- Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system
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